I missed a request, and it canceled. Can I get the request again so I can send the CD?

Help Center - I missed a request, and it canceled. Can I get the request again so I can send the CD?

No, a canceled transaction cannot be reactivated.

A sender has 5 days to respond to a CD request. If you did not respond to the request in time, the transaction was canceled, the CD was removed from your CD Tower, and if there was another copy available in the system, the request was passed along to a new sender.

You will need to repost the CD if you want to offer it for swapping.

If the previous requestor did not have his or her request passed along, your copy will then be offered to him or her immediately, and he or she will have 48 hours to confirm that she or he still wants the CD.
If the previous requestor's request was passed along, your CD will need to wait for a new requestor.

If you were away from home when the request came in by email, you should read How to put your Account on Hold/vacation to learn how to put your CD Tower on hold if you plan to be away or are too busy to check emails for a time, to prevent missing more requests.